This Privacy Policy describes how BiscayneBliss Appliance Repair (we, our, or us) collects, uses, and shares information about you when you visit our website and use our services. By interacting with our website, you agree to the practices described in this Privacy Policy.

Information Collection

We collect personal information that you provide directly to us, such as when you submit the call request form on our website. The information collected includes your name, contact details (phone number and email address), and any other details you provide when requesting service.

We also may collect certain non-personal information automatically when you use our website, including through cookies and web beacons. This information may include your IP address, browser type, device information, and browsing activity on our website. This information is used to enhance user experience and optimize our website's performance.

Use of Information

We use the information we collect to respond to your service requests, communicate with you regarding our services, and provide you with customer support. By contacting us, you consent to receive communications from us and our trusted partners via phone, email, or text for service-related purposes.

Sharing of Information

We may share your information with our trusted partners to facilitate and improve our operation and to fulfill service requests. We ensure that these partners maintain privacy and data protection standards consistent with our policies.

Dispute Resolution

By using our website, you agree to waive your right to initiate legal proceedings against us or our partners related to the use of our website or services. Any disputes arising from this relationship will be addressed through direct negotiation. The maximum compensation for any claims is limited to $100. Each party agrees to bear their own legal fees and expenses in the event of a dispute.

Opt-Out and Contact Information

If you wish to opt-out of communications or have any questions about this Privacy Policy, please contact us at (786) 249-7293. We respect your privacy and will respond to your inquiries promptly.

Changes to This Privacy Policy

We reserve the right to update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. Your continued use of the website after changes have been posted constitutes your acceptance of the new Privacy Policy.